FREQUENTLY ASKED QUESTIONS

WHO ARE WE?

We are childhood best friends, Tiffany and Chindrele! We both have commercial and residential cleaning experience and decided it was time to make this side gig a full-time business!

This also means that you will always know who is coming and going from your sacred space.

ARE YOU INSURED?

We are a fully insured cleaning service. We carry insurance for us and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.

WHAT ABOUT PETS?

Pets are a part of the family, and so we clean up after them as well! (For an extra fee) During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.

BY THE HOUR OR BY THE JOB?

To ensure we are being as efficient as possible and valuing your time, we charge by the job and not by the hour.

WHAT ABOUT SUPPLIES?

We bring everything needed to clean your home. You do not have to provide a thing. Please let us know if you have any specific preferences.

WHAT TIME WILL YOU BE AT MY HOME?

We provide an expected arrival window of one to two hours. If you would like us at your home at a certain time, we recommend you schedule your cleaning at the beginning or the end of the day.

IF THERE IS A PROBLEM, WHO DO I CALL?

We want to hear from you. If there is an issue, we will work quickly to correct the problem. If you are not satisfied with our work, please contact us within 24 hours so we can make it right.